Your well-being matters to us

Responsible gaming at wc2018 — keep the fun, keep the control

Gaming is entertainment, not a source of stress. wc2018 believes every player can enjoy games responsibly and within their own limits. Our responsible gaming tools and guidelines are here to support you.

18+
Age Restriction
24/7
Support
6
Protection Tools
Free
Support Services

Why is responsible gaming important?

Responsible gaming at wc2018 is more than a policy — it's part of who we are. When online gaming crosses the line from entertainment into habit, it can take a toll on your personal, family, and financial life. We want you to always play with a clear head and a plan.

Online gaming is growing rapidly in Bangladesh, with many people — from younger generations to adults — joining platforms for entertainment or extra income. But without responsible habits, even casual gaming can turn into a serious problem.

Wc2018 is committed to providing every user with a safe, transparent, and balanced gaming environment. Our responsible gaming framework is built to international standards.

Remember — gaming is entertainment, not a reliable source of income. No bet comes with a guarantee. Only play with money you can afford to lose without it affecting your everyday life.

The first step to responsible gaming is self-awareness. Pay close attention to your gaming habits, the time you spend, and how much you're wagering. If something feels off, act on it straight away — our tools and support are always here for you.

Principles of responsible gaming

Play for Fun Only
See gaming as a source of fun, not a solution to financial problems.
Set a Budget
Decide how much you're willing to spend before you start, and stick to that limit.
Stick to Time Limits
Avoid long uninterrupted sessions — take breaks and set a daily time limit.
Don't chase your losses
The urge to bet more in order to recover losses is a dangerous pattern.
Avoid Gaming When You're Stressed
Decisions made while you're stressed or upset are often the wrong ones when it comes to gaming.

Our Responsible Gaming Tools

Wc2018 puts you in full control of your gaming experience. Use these tools to make sure you're always playing responsibly.

Deposit Limit

Set a daily, weekly, or monthly deposit limit. Limits take effect immediately once set, and any increase requires a 24-hour waiting period. This is one of the most effective responsible gaming tools available.

Session Limit

Set a daily limit on how long you play. When the time is up, the system will automatically notify you and can end your session if needed. Make your time count.

Cooling-off period

Give yourself a short break. You can set a Cooling-Off period of anywhere from 24 hours to 6 weeks, during which login and betting will be disabled. Take a breather and come back with a clear head.

Self-Exclusion

If you need a longer break, you can exclude yourself from the platform for anywhere between 6 months and 5 years. During this period, you will not receive any promotional communications.

Gaming History Review

View your full gaming history along with deposit and withdrawal records. Analyze your own habits and make changes where needed. Transparency is the foundation of responsible gaming.

Support Services

Our trained support team is available 24/7 via live chat and email. Don't hesitate to reach out with any concerns or questions about your gaming.

Recognize the Warning Signs

Staying aware of your own behavior is key to responsible gaming. Watch out for the following signs.

Playing longer than planned

Being unable to stop after your set time, or always telling yourself "just one more."

💸

Spending beyond your budget

Continuing to deposit or borrowing money to keep playing even after your set budget is exhausted.

😤

Excessive anger or frustration after a loss

Losing emotional balance after a loss and letting it affect your family life or work.

🔄

Chasing Losses

Placing bigger bets to win back what you've lost is the most dangerous pattern of all.

🤐

Hiding Your Gaming

Concealing your gaming habits from family or friends, or lying about them.

😟

Restlessness when not playing

Feeling uncomfortable, anxious, or irritable when unable to play.

If you recognize one or more of the signs above in yourself, don't wait — contact our support team. Asking for help isn't a weakness; it takes courage.

7 simple steps to responsible gaming

Follow these seven steps to build responsible gaming habits at wc2018.

1

Set a monthly gaming budget

Set aside a fixed amount for gaming each month — it should be a small portion of your monthly income. Once that budget is gone, stop playing for the rest of the month.

2

Set a daily time limit

Decide in advance how long you'll play each day. Set an alarm on your phone or use wc2018's session time limit feature. Take breaks and make time for family.

3

Understand the Rules of the Game

Before starting any game, take time to understand its rules, odds, and payout structure. Practice in demo mode. Better knowledge leads to better decisions — and makes responsible gaming easier.

4

Set a winning target

Once you hit your winning target, call it a day. Resisting the urge isn't easy, but it's the smart move — winning streaks never last forever.

5

Never Game Under the Influence

Alcohol and substances impair your judgment. Gaming decisions made in that state are often harmful. Play responsibly — with a clear head and full awareness.

6

Keep Your Family in the Loop

Let a trusted family member know about your gaming habits. They can help you stay within healthy limits.

7

Seek help when you need it

If you have any concerns, contact the wc2018 support team right away. Reaching out for help is the most important step toward responsible gaming.

Check yourself

Ask yourself the questions below. If two or more of your answers are "yes," it's time to pay closer attention to your gaming habits.

Gaming Health Check

1

Have you ever spent more time or money on gaming than you planned?

2

Have you ever thought about placing more bets to try to win back money you've lost?

3

Have you ever hidden or lied about your gaming activity to family or friends?

4

Do you feel restless or irritable when you're unable to play?

5

Is gaming having a negative impact on your daily responsibilities, studies, or work?

6

Are you turning to gaming to escape financial stress or emotional pain?

7

Have you tried to cut back or stop gaming but couldn't?

This is not a medical diagnosis. However, if you answered "yes" to two or more questions, please speak with our support team or seek professional help.

How to Set Up Protection Tools on Your Account

After logging in to wc2018, you can activate any responsible gaming tool from the "Account Settings > Responsible Gaming" menu.

📊

Reality check

A pop-up reminder will appear at set intervals to let you know how long you've been playing. You can set it anywhere from every 15 minutes to every 2 hours.

🎯

Loss limit

Set a maximum loss limit per day, week, or month. Once the limit is reached, play stops automatically.

🔕

Promotion Opt-Out

Turn off notifications for bonuses and promotional offers. Cut out the extra temptation and stay focused on responsible gaming.

👨‍👩‍👧

Family Protection

Use PIN and biometric locks to prevent minors from accessing your account. Keep your account secure.

Protection of minors

Wc2018 strictly prohibits anyone under 18 from participating in gaming. This responsible gaming policy goes beyond a legal obligation for us — it's an ethical commitment.

Every user's age is verified at registration. The KYC process requires identity confirmation via a national ID card or passport.

If there are children or teenagers in your household, password-protect your devices and keep gaming apps locked. This is an important part of responsible gaming.

Age verification will be conducted if there is any doubt. Accounts created with false information will be permanently closed, and all deposited funds may be forfeited.

Advice for parents

Install parental control software on your devices.

Keep gaming sites and apps password-protected, and never share your password with children.

Have an open conversation with your children about the risks of online gaming.

Keep bank cards and payment methods out of children's reach.

If you notice anything suspicious, please report it to our support team.

Frequently Asked Questions

Answers to common questions about responsible gaming.

Log in to wc2018 and go to "Account Settings" → "Responsible Gaming" → "Deposit Limit". Set your daily, weekly, or monthly limit. Reductions take effect immediately; increases require a 24-hour cooling period.

Yes, but only after your exclusion period has ended. For self-exclusions shorter than 6 months, you can reactivate your account by contacting the support team once the period is up. Longer exclusions will require an additional verification process.

A Cooling-Off Period is a short-term break (24 hours to 6 weeks) that gives you space to clear your head. Self-Exclusion is a longer-term measure (6 months to 5 years) during which your account is fully deactivated and no promotional communications are sent.

Start by talking to them with empathy and without judgment. Let the wc2018 support team know — we can assist with third-party requests as well. For professional mental health support in Bangladesh, you can contact the Kaan Pete Roi helpline at 01779-554391.

Yes, all of wc2018's responsible gaming tools — Deposit Limits, Session Limits, Cooling-Off, Self-Exclusion, and Reality Checks — are completely free to use. There are no fees or charges whatsoever.

Absolutely. Email us at support@wc2018.net or reach out via live chat. We'll investigate promptly and take the necessary action. Your help in protecting minors means a great deal to us.

Play Responsibly, Enjoy Safely

Register at wc2018 and use our protection tools to start a healthier gaming experience. Keep it fun, keep it in control.

বাংলা